.page-faq {
  --faq-gap: clamp(20px, 3vw, 40px);
  --faq-radius: 0;
}

/* ---------- 首屏 ---------- */
.page-faq .faq-hero {
  display: grid;
  grid-template-columns: minmax(0, 1fr);
  gap: var(--faq-gap);
  padding: clamp(26px, 4vw, 54px) 0 clamp(24px, 3.6vw, 44px);
  border-bottom: 1px solid var(--line);
}

.page-faq .faq-hero__title {
  margin: 14px 0 0;
  font-family: var(--font-display);
  font-size: clamp(29px, 5vw, 52px);
  line-height: 1.08;
  letter-spacing: -0.01em;
  color: var(--bright);
  max-width: 18ch;
}

.page-faq .faq-hero__lead {
  margin: 18px 0 0;
  max-width: 54ch;
  font-size: clamp(15px, 1.5vw, 17px);
  line-height: 1.72;
  color: var(--body-text);
}

.page-faq .faq-hero__jumps {
  display: flex;
  flex-wrap: wrap;
  gap: 10px;
  margin-top: 26px;
}

.page-faq .faq-hero__jump {
  display: inline-flex;
  align-items: center;
  padding: 10px 16px;
  border: 1px solid var(--line);
  background: rgba(14, 43, 37, 0.65);
  color: var(--bright);
  font-size: 14px;
  text-decoration: none;
  transition: border-color 0.18s ease, background 0.18s ease;
}

.page-faq .faq-hero__jump:first-child {
  background: var(--cyan);
  border-color: var(--cyan);
  color: #06110f;
  font-weight: 700;
  box-shadow: 3px 3px 0 rgba(43, 240, 196, 0.22);
}

.page-faq .faq-hero__jump:hover,
.page-faq .faq-hero__jump:focus-visible {
  border-color: var(--cyan);
  background: rgba(23, 169, 140, 0.22);
  color: var(--bright);
}

.page-faq .faq-hero__jump:first-child:hover,
.page-faq .faq-hero__jump:first-child:focus-visible {
  background: var(--cyan-dim);
  border-color: var(--cyan-dim);
  color: #06110f;
}

.page-faq .faq-hero__figure {
  margin: 0;
  padding: 10px;
  border: 1px solid var(--line);
  background: var(--deep);
  position: relative;
}

.page-faq .faq-hero__figure::before {
  content: "";
  position: absolute;
  top: 10px;
  left: 10px;
  width: 34px;
  height: 3px;
  background: var(--cyan);
  z-index: 1;
}

.page-faq .faq-hero__figure img {
  display: block;
  width: 100%;
  height: auto;
  object-fit: cover;
  max-width: 100%;
  filter: saturate(0.82) contrast(1.06);
}

.page-faq .faq-hero__cap {
  margin-top: 10px;
  padding: 9px 11px;
  background: var(--paper);
  color: var(--deep);
  font-size: 12.5px;
  line-height: 1.55;
  letter-spacing: 0.01em;
}

/* ---------- 高频问题 ---------- */
.page-faq .faq-quick {
  padding: clamp(28px, 4vw, 52px) 0;
  border-bottom: 1px solid var(--line);
}

.page-faq .faq-quick__head {
  display: flex;
  flex-wrap: wrap;
  align-items: baseline;
  justify-content: space-between;
  gap: 8px 20px;
  margin-bottom: 20px;
}

.page-faq .faq-quick__head h2 {
  margin: 0;
  font-family: var(--font-display);
  font-size: clamp(21px, 2.6vw, 30px);
  line-height: 1.2;
  color: var(--bright);
}

.page-faq .faq-quick__head p {
  margin: 0;
  font-size: 13.5px;
  color: var(--muted);
}

.page-faq .faq-quick__list {
  list-style: none;
  margin: 0;
  padding: 0;
  display: grid;
  grid-template-columns: minmax(0, 1fr);
  gap: 1px;
  background: var(--line);
  border: 1px solid var(--line);
}

.page-faq .faq-quick__item {
  min-width: 0;
}

.page-faq .faq-quick__link {
  display: flex;
  align-items: center;
  gap: 12px;
  height: 100%;
  padding: 16px 18px;
  background: var(--ink);
  color: var(--bright);
  text-decoration: none;
  font-size: 15px;
  line-height: 1.4;
  transition: background 0.18s ease, color 0.18s ease;
}

.page-faq .faq-quick__link:hover,
.page-faq .faq-quick__link:focus-visible {
  background: var(--deep);
  color: var(--cyan);
}

.page-faq .faq-quick__num {
  font-family: var(--font-mono);
  font-size: 13px;
  color: var(--cyan);
  flex: 0 0 auto;
}

.page-faq .faq-quick__text {
  flex: 1 1 auto;
  min-width: 0;
}

.page-faq .faq-quick__arrow {
  flex: 0 0 auto;
  font-family: var(--font-mono);
  font-size: 14px;
  color: var(--muted);
}

.page-faq .faq-quick__link:hover .faq-quick__arrow,
.page-faq .faq-quick__link:focus-visible .faq-quick__arrow {
  color: var(--cyan);
}

/* ---------- 双栏主体 ---------- */
.page-faq .faq-layout {
  display: grid;
  grid-template-columns: minmax(0, 1fr);
  gap: var(--faq-gap);
  padding: clamp(28px, 4vw, 56px) 0;
  border-bottom: 1px solid var(--line);
}

.page-faq .faq-index__head {
  border-bottom: 2px solid var(--cyan);
  padding-bottom: 12px;
  margin-bottom: 14px;
}

.page-faq .faq-index__head .kit-label {
  display: inline-block;
  margin: 0 0 8px;
}

.page-faq .faq-index__head h2 {
  margin: 0;
  font-family: var(--font-display);
  font-size: clamp(19px, 2.2vw, 23px);
  color: var(--bright);
  line-height: 1.25;
}

.page-faq .faq-index__list {
  list-style: none;
  margin: 0;
  padding: 0;
  display: grid;
  gap: 2px;
}

.page-faq .faq-index__item {
  min-width: 0;
}

.page-faq .faq-index__link {
  display: flex;
  align-items: baseline;
  gap: 10px;
  padding: 11px 12px;
  background: rgba(14, 43, 37, 0.4);
  border-left: 2px solid var(--line);
  color: var(--body-text);
  text-decoration: none;
  font-size: 14.5px;
  line-height: 1.4;
  transition: border-color 0.18s ease, background 0.18s ease, color 0.18s ease;
}

.page-faq .faq-index__link:hover,
.page-faq .faq-index__link:focus-visible {
  border-left-color: var(--cyan);
  background: rgba(23, 169, 140, 0.16);
  color: var(--bright);
}

.page-faq .faq-index__num {
  font-family: var(--font-mono);
  font-size: 12px;
  color: var(--muted);
  flex: 0 0 auto;
}

.page-faq .faq-index__item--current {
  padding: 13px 12px 15px;
  background: var(--paper);
  color: var(--deep);
  border-left: 3px solid var(--cyan);
  font-size: 14.5px;
  line-height: 1.4;
  display: grid;
  grid-template-columns: auto minmax(0, 1fr);
  gap: 4px 10px;
}

.page-faq .faq-index__item--current .faq-index__num {
  color: #17635a;
  font-weight: 700;
}

.page-faq .faq-index__item--current .faq-index__name {
  font-weight: 700;
}

.page-faq .faq-index__note {
  grid-column: 2 / -1;
  margin: 6px 0 0;
  font-size: 12.5px;
  line-height: 1.62;
  color: #1d4b44;
}

/* ---------- 右侧面板 ---------- */
.page-faq .faq-panels {
  display: grid;
  gap: clamp(18px, 2.4vw, 28px);
  min-width: 0;
}

.page-faq .faq-figure {
  margin: 0;
  display: grid;
  grid-template-columns: minmax(0, 1fr);
  gap: 0;
  border: 1px solid var(--line);
  background: var(--deep);
  overflow: hidden;
}

.page-faq .faq-figure img {
  display: block;
  width: 100%;
  height: auto;
  max-width: 100%;
  object-fit: cover;
  aspect-ratio: 4 / 5;
  filter: saturate(0.85) contrast(1.05);
}

.page-faq .faq-figure__cap {
  padding: 10px 14px;
  background: var(--paper);
  color: var(--deep);
  font-size: 12.5px;
  line-height: 1.55;
}

.page-faq .faq-pairs {
  border-top: 1px solid var(--line);
  min-width: 0;
}

.page-faq .faq-pairs__head {
  display: flex;
  flex-wrap: wrap;
  align-items: baseline;
  justify-content: space-between;
  gap: 8px 18px;
  padding: 16px 0 18px;
}

.page-faq .faq-pairs__head h2 {
  margin: 0;
  font-family: var(--font-display);
  font-size: clamp(19px, 2.3vw, 25px);
  color: var(--bright);
  line-height: 1.25;
}

.page-faq .faq-pairs__meta {
  margin: 0;
  font-size: 13px;
  color: var(--muted);
}

.page-faq .faq-pairs__count {
  font-family: var(--font-mono);
  font-size: 17px;
  color: var(--cyan);
  padding: 0 2px;
}

.page-faq .faq-item {
  border-bottom: 1px solid var(--line);
  min-width: 0;
}

.page-faq .faq-item__head {
  margin: 0;
  font-size: inherit;
  font-weight: inherit;
}

.page-faq .faq-trig {
  display: grid;
  grid-template-columns: 46px minmax(0, 1fr) 14px;
  align-items: center;
  gap: 12px;
  width: 100%;
  padding: 18px 14px;
  background: rgba(14, 43, 37, 0.55);
  border: 1px solid transparent;
  border-left: 2px solid var(--line);
  color: var(--bright);
  font: inherit;
  text-align: left;
  cursor: pointer;
  transition: border-color 0.18s ease, background 0.18s ease, color 0.18s ease;
}

.page-faq .faq-trig:hover,
.page-faq .faq-trig:focus-visible {
  border-left-color: var(--cyan-dim);
  background: rgba(23, 169, 140, 0.14);
}

.page-faq .faq-trig:focus-visible {
  outline: 2px solid var(--cyan);
  outline-offset: 2px;
}

.page-faq .faq-trig[aria-expanded="true"] {
  border-color: var(--cyan);
  border-left-width: 3px;
  background: rgba(23, 169, 140, 0.2);
}

.page-faq .faq-trig__idx {
  font-family: var(--font-mono);
  font-size: 13px;
  color: var(--muted);
  letter-spacing: 0.04em;
}

.page-faq .faq-trig[aria-expanded="true"] .faq-trig__idx {
  color: var(--cyan);
}

.page-faq .faq-trig__title {
  font-size: clamp(15px, 1.7vw, 17.5px);
  font-weight: 700;
  line-height: 1.35;
  min-width: 0;
}

.page-faq .faq-dot {
  width: 9px;
  height: 9px;
  border: 1px solid var(--line);
  background: transparent;
  justify-self: end;
  transition: background 0.18s ease, box-shadow 0.18s ease;
}

.page-faq .faq-trig[aria-expanded="true"] .faq-dot {
  background: var(--cyan);
  border-color: var(--cyan);
  box-shadow: 0 0 0 3px rgba(43, 240, 196, 0.18);
}

.page-faq .faq-panel {
  border: 1px solid var(--line);
  border-top: none;
  background: rgba(12, 15, 14, 0.72);
}

.page-faq .faq-answer {
  padding: 18px 16px 22px 16px;
}

.page-faq .faq-q {
  margin: 22px 0 8px;
  font-family: var(--font-display);
  font-size: 15.5px;
  line-height: 1.5;
  color: var(--bright);
  padding-left: 12px;
  border-left: 2px solid var(--orange);
}

.page-faq .faq-q:first-child {
  margin-top: 0;
}

.page-faq .faq-answer p {
  margin: 0;
  font-size: 15px;
  line-height: 1.72;
  color: var(--body-text);
}

.page-faq .faq-answer a {
  color: var(--cyan);
  text-decoration: underline;
  text-underline-offset: 3px;
}

.page-faq .faq-answer a:hover,
.page-faq .faq-answer a:focus-visible {
  color: var(--paper);
}

.page-faq .faq-steps {
  list-style: none;
  counter-reset: faqstep;
  margin: 10px 0 0;
  padding: 0;
  display: grid;
  gap: 10px;
}

.page-faq .faq-steps li {
  position: relative;
  counter-increment: faqstep;
  padding-left: 42px;
  font-size: 15px;
  line-height: 1.68;
  color: var(--body-text);
  min-height: 24px;
}

.page-faq .faq-steps li::before {
  content: counter(faqstep, decimal-leading-zero);
  position: absolute;
  left: 0;
  top: 1px;
  font-family: var(--font-mono);
  font-size: 12.5px;
  color: var(--cyan);
  border: 1px solid var(--line);
  padding: 1px 5px;
  line-height: 1.3;
}

/* ---------- 工单 ---------- */
.page-faq .faq-tickets {
  display: grid;
  grid-template-columns: minmax(0, 1fr);
  gap: var(--faq-gap);
  padding: clamp(28px, 4vw, 56px) 0;
  border-bottom: 1px solid var(--line);
}

.page-faq .faq-tickets__copy h2 {
  margin: 12px 0 0;
  font-family: var(--font-display);
  font-size: clamp(22px, 3vw, 34px);
  line-height: 1.16;
  color: var(--bright);
  max-width: 20ch;
}

.page-faq .faq-tickets__copy p {
  margin: 16px 0 0;
  max-width: 52ch;
  font-size: 15.5px;
  line-height: 1.72;
  color: var(--body-text);
}

.page-faq .faq-tickets__link {
  margin-top: 22px !important;
}

.page-faq .faq-tickets__grid {
  display: grid;
  grid-template-columns: minmax(0, 1fr);
  gap: 12px;
}

.page-faq .faq-sla {
  padding: 18px 18px 20px;
}

.page-faq .faq-sla__label {
  margin: 0;
  font-size: 12.5px;
  letter-spacing: 0.08em;
  color: var(--muted);
  text-transform: uppercase;
}

.page-faq .faq-sla__value {
  margin: 8px 0 0;
  font-family: var(--font-mono);
  font-size: clamp(24px, 3.4vw, 32px);
  line-height: 1.1;
  color: var(--cyan);
}

.page-faq .faq-sla__desc {
  margin: 10px 0 0;
  font-size: 13.5px;
  line-height: 1.6;
  color: var(--body-text);
}

/* ---------- 状态说明 ---------- */
.page-faq .faq-status {
  padding: clamp(28px, 4vw, 56px) 0 clamp(34px, 4.4vw, 64px);
}

.page-faq .faq-status__head h2 {
  margin: 12px 0 0;
  font-family: var(--font-display);
  font-size: clamp(21px, 2.8vw, 30px);
  line-height: 1.2;
  color: var(--bright);
}

.page-faq .faq-status__head p {
  margin: 12px 0 0;
  max-width: 56ch;
  font-size: 15px;
  line-height: 1.7;
  color: var(--body-text);
}

.page-faq .faq-status__list {
  margin: 26px 0 0;
  border-top: 1px solid var(--line);
}

.page-faq .faq-status__row {
  display: grid;
  grid-template-columns: minmax(0, 1fr);
  gap: 6px;
  padding: 16px 0;
  border-bottom: 1px dashed var(--line);
}

.page-faq .faq-status__tag {
  justify-self: start;
  padding: 4px 10px;
  background: var(--paper);
  color: var(--deep);
  font-size: 12.5px;
  font-weight: 700;
  letter-spacing: 0.02em;
}

.page-faq .faq-status__name {
  margin: 0;
  font-size: 15.5px;
  font-weight: 700;
  color: var(--bright);
  line-height: 1.4;
}

.page-faq .faq-status__desc {
  margin: 0;
  font-size: 14.5px;
  line-height: 1.68;
  color: var(--body-text);
}

/* ---------- 响应式 ---------- */
@media (min-width: 720px) {
  .page-faq .faq-quick__list {
    grid-template-columns: repeat(2, minmax(0, 1fr));
  }

  .page-faq .faq-tickets__grid {
    grid-template-columns: repeat(3, minmax(0, 1fr));
  }

  .page-faq .faq-status__row {
    grid-template-columns: 132px 160px minmax(0, 1fr);
    align-items: baseline;
    gap: 18px;
  }

  .page-faq .faq-status__name {
    margin-top: 0;
  }
}

@media (min-width: 900px) {
  .page-faq .faq-hero {
    grid-template-columns: minmax(0, 1.4fr) minmax(0, 0.85fr);
    align-items: start;
  }

  .page-faq .faq-tickets {
    grid-template-columns: minmax(0, 0.95fr) minmax(0, 1.15fr);
    align-items: start;
  }
}

@media (min-width: 980px) {
  .page-faq .faq-layout {
    grid-template-columns: minmax(0, 292px) minmax(0, 1fr);
    align-items: start;
    gap: clamp(26px, 3.4vw, 52px);
  }

  .page-faq .faq-index {
    position: sticky;
    top: calc(var(--bar-h) + 18px);
  }

  .page-faq .faq-quick__list {
    grid-template-columns: repeat(3, minmax(0, 1fr));
  }

  .page-faq .faq-answer {
    padding: 22px 22px 26px;
  }
}

@media (min-width: 1200px) {
  .page-faq .faq-figure {
    grid-template-columns: 220px minmax(0, 1fr);
    align-items: stretch;
  }

  .page-faq .faq-figure img {
    aspect-ratio: 4 / 5;
    height: 100%;
  }

  .page-faq .faq-figure__cap {
    display: flex;
    align-items: center;
    padding: 16px 18px;
    font-size: 13px;
  }
}

@media (prefers-reduced-motion: reduce) {
  .page-faq .faq-hero__jump,
  .page-faq .faq-quick__link,
  .page-faq .faq-index__link,
  .page-faq .faq-trig,
  .page-faq .faq-dot {
    transition: none;
  }
}
<<<END>>>